Connect Your BioCharger to WiFi

To perform the steps outlined in this article, your BioCharger will first need to have its wireless settings restored to their factory default state. Below is a video on how to restore your BioCharger’s factory wireless settings and to help you get your BioCharger connected to your wireless network:

If you are still having issues you can schedule a Zoom meeting with us by clicking on this sentence and we’ll help you get set up.

Below are the written steps:

1. The USB WiFi adapter will need to be placed into the USB port on the base of your BioCharger NG
2. Power the BioCharger NG on
3. Once the BioCharger NG is fully booted up, go to your laptop and connect to the WiFi network called “biocharger_default“
4. When prompted for the password for the “biocharger_default” network, enter in this password: apassword (all lowercase and all together no spaces)
5. Once your laptop is connected to the “biocharger_default” network, open a web browser
6. In the address bar of your web browser, type in: 192.168.4.1 and press the enter key
7. This should take you to a web page that mirrors the panel of your BioCharger NG
8. Click on the Setup button
9. Click on WiFi Settings
10. Enter in your WiFi SSID and password. Both the SSID and password are case sensitive, so you will want to be careful on how you enter those in. Also note, if your SSID has any spaces in the name or any special characters, you have two options. 

Option 1.  You can use a single quotation mark ‘ in front of your wireless network name and at the end of your wireless network name.  Same goes for your password if there is any special characters or a space you would put a single quotation mark before and after your password.

For example, if your SSID name is ATT-2.4G then you would type it in as ‘ATT-2.4G’ in the SSID field.

For example, if your password was Get Connected!, then you would need to enter your password in like this: ‘Get Connected!’

Option 2.  You will need to enter a backslash “\” (without the quotes) before each space OR special character. You can use the translator here, or at the bottom of the page or follow the instructions below. 

If your SSID has any spaces in the name or any special characters, you will need to enter a backslash “\” (without the quotes) before each space OR special character.

For example, if your SSID name is ATT-2.4G  then you would need to type it in as ATT\-2\.4G in the SSID field.

For example, if your password was something like Get Connected!, then you would need to enter your password in like this:  Get\ Connected\! 

Note that the backslash is entered, then the space is entered after the backslash.

If using a cellphone or iPad to get connected, we found it easier to use the backslash.

Special characters are noted: $ @ ^ ` , | % ; . ~ ( ) / \ { } : ? [ ] = – + _ # ! & < > *

11. Once you have your SSID and password typed in, click the Save button. (It will look like nothing changed on your computer screen). However, the BioCharger NG screen should reboot within a few seconds.

12. Once the BioCharger NG boots up again, you should be connected to your WiFi network. To check this, on the front of your BioCharger in the upper right corner is a green circle go ahead and click on that with your stylus and it will say internet available or internet unavailable.  The other way to check is to log into your myCloud account. When you look at the top right of your screen you will see “Connected” in green. If you see “Waiting…” in red, you are not connected to your WiFi.  Make sure you refresh this page if you have it up already sometimes it takes a minute to pick up the connection.

13. If your BioCharger NG does not connect to WiFi, then you can go to Setup → Restore Defaults and try the above steps again.

Use this link to translate your WiFi network name and password into the name and password that you will then enter into your BioCharger for it to connect to your wireless network.