Warranty & Guarantee Information

BioCharger™ NG Warranty

Advanced Biotechnologies, LLC warrants to the original consumer purchaser of the BioCharger NG (“you”) that the BioCharger NG will be free from defects in material and workmanship (the “warranty”) for one (1) year from the documented date of delivery and your receipt of the BioCharger NG immediately following your purchase transaction (the “warranty period”). The warranty herein is made to and for the benefit of you and is non-transferable. In the unlikely event that your BioCharger NG should require service during the warranty period, follow the instructions in the “Warranty Procedures” provided with your BioCharger NG.

If during the warranty period you discover a defect in material or workmanship that originated during manufacture, and Advanced Biotechnologies, LLC agrees that the defect exists, Advanced Biotechnologies, LLC (“us”) will, at its option, repair or replace the BioCharger NG or any lesser component part or parts thereof (“Defective Equipment”) at no charge to you (excluding transportation charges). Should it be deemed necessary to repair or replace Defective Equipment during the warranty period, you are responsible for transportation
charges to ship the Defective Equipment to the location designated by us. The Defective Equipment must be shipped, insured, in original packaging along with the Return Merchandise Authorization (RMA) clearly displayed on the outside of the packaging, to obtain warranty service or replacement. If the Defective Equipment is located outside the contiguous United States, you are responsible to pay for transportation charges to and from the location designated by us.

If Advanced Biotechnologies, LLC elects to make a repair, Advanced Biotechnologies, LLC owns all parts removed from the repaired Product. Repair parts may, at our option, include an equal or better model or features.

This warranty expressly does not cover any of the following:

  • Damage caused by abuse, unreasonable use, misuse, mistreatment, or neglect
  • Damage caused by unusual physical or electrical stress or power fluctuations
  • Damage caused by improper installation or operating environment
  • Damage caused by modification or repair not made or authorized by us
  • Damage caused by use of plasma tubes supplied by others
  • Damage to Plasma Tubes not reported to us within 10 days of delivery
  • Damage caused during shipping

Plasma tubes are covered for workmanship-related concerns for 90 days from the date of receipt of your BioCharger.

45Day Satisfaction Guarantee

Advanced Biotechnologies, LLC has designed and produced the BioCharger NG to be the highest quality revitalization platform available and is committed to service excellence after the sale. Although our 1-year warranty provides for repairs or replacements necessitated on account of any defects in materials or workmanship as described therein, we want you to feel confident that we stand behind our products and to be completely satisfied with your BioCharger NG purchase. With the exception of damage to the unit suffered during shipping, which is a claim to be resolved directly with the carrier, if at any time within the first 45 days of delivery of your BioCharger NG you are not satisfied with your purchase and you have fulfilled our conditions of
eligibility below, you may return the product in its original condition and packaging, shipped to us insured, for a refund of the full purchase price paid less applicable prepaid shipping and 3rd party costs, if any and a reasonable fee for return processing. You are responsible for all shipping and third party costs to return the unit to us. Provided that you have complied with our conditions of eligibility, we will provide your refund to you within 30 days of our receipt of the BioCharger™ NG in its original condition and packaging.

To ensure that you realize optimal benefits from the BioCharger NG we require: participation in our onboarding process, recipe management consultation, progress surveys, scheduled communications with a client specialist, compliance with product installation/operational requirements and access to and utilization of myCloud via internet to enable full benefits of Recipe Library, software updates and remote diagnostics. There are no additional costs for any of these services for the first year of use and each is intended to optimize your initial experience with the BioCharger™ NG (“conditions of eligibility”).

 

Experience the Future of Wellness and Save!

Discover the Endless Benefits of BioCharger: Connect with Our Experienced Team Today!

Experience the Future of Wellness and Save!

Discover the Endless Benefits of BioCharger: Connect with Our Experienced Team Today!